Quality and pay for performance

The value of the medical services a patient receives is subjective because it is difficult to measure within the existing healthcare system. For example, should a doctor or hospital get high marks — and higher payment — for performing a number of successful surgeries? Or, should one be recognized and rewarded for preventing the need for surgery in the first place or identifying non-surgical procedures based on best practices?

As healthcare costs continue to rise, interest has risen in tying payment to performance. The rush to measure the quality of the clinicians, treatments and facilities has resulted in thousands of proposed metrics and enormous confusion. The process of developing performance metrics and tying them to financial incentives continues to evolve, and will continue to have a significant impact on providers, payers, and patients.

Papers:


Contacts
Carter Pate
Global healthcare and US provider leader
Tel: +1 (703) 918 1111
Paul Veronneau
US healthcare payer leader
Tel: +1 (860) 241 7568
David Chin, MD
Health Research Institute leader
Tel: +1 (617) 530 4381

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